How can I go about activating Norton Ghost 10.0 on my new XPS box without connecting it to the net? The CDROM envelope has the product key on the back, but apparently that by itself is not enough. And everything I can find in the Ghost helpfiles starts off '1. Make sure your computer is connected to the. Downloading Symantec Software 1. Gather your information Customers who purchase or renew a Symantec product will receive an order fulfillment email (Customers purchasing via the Express Buying Program will also receive a License Certificate). Software Product Customers with current Maintenance will also receive Version Upgrade Notification emails when new versions of their software products become available. Visit to learn more. It’s important that you have the relevant documentation to hand when downloading your product. Didn’t receive an order fulfilment email?. Access Software Downloads Software Downloads is Symantec’s electronic software distribution website that provides easy and secure web-based access to your software. You can access Software Downloads using one of the following methods: • If provided, click on the “Download” link in your order fulfillment email. This will bring you directly to the appropriate location for your software. • You can also access Software Downloads via MySymantec: • Go to the “Downloads” menu tab and select either “Enterprise Security (Symantec) Downloads” or “Network Protection (Blue Coat) Downloads”. Note: First time users will need to create an in order to access Software Downloads. ![]() After logging in, you can change your preferred language by selecting the “Change Language” tab. Download software Once on the Software Downloads webpage, follow the steps below to download your product: • If prompted for a Serial Number, enter the serial number from your fulfillment email and click “Submit Serial Number” • Click on the link for your chosen product • Select the relevant software files • Select Download Method: a. “Download Selected Files” using NetSession installer by clicking “Click here to begin: download the installer” (this is the recommended method) OR b. Collapse “File Description” and select “HTTPS Download” to download the files directly via your browser • Download your files to commence installation • Enter your activation code when prompted during installation. For more information on downloading software, visit Software Download’s or contact. Note: You may be required to register your product first in order to proceed with installation. Activating Symantec Products Many Symantec products require activation after initial purchase, renewal or upgrading to the latest version. Activation codes (sometimes referred to as “license keys”) vary by product and may take the form of a: • Serial Number as used by Symantec Endpoint Protection (for certain software products, the Serial Number is also the activation code) or as used by physical appliances. • Symantec License File (.slf), as used by Symantec Protection Suite, IT Management Suite, Symantec Mail Security, Symantec Data Loss Protection, and also used by Symantec Endpoint Protection • Alphanumeric string key as used by Symantec Endpoint Encryption • Other file-based keys, as used by older versions of IT Management Suite and certain Network Protection products Follow the steps outlined below to activate your Enterprise Security or Network Protection product. ![]() Need further assistance? Refer to the licensing section of your product documentation available on Symantec’s or contact. Log in to using your previously created credentials (first time users will need to create an ). Once logged in, go to the “Licensing” tab and select “Enterprise Security (Symantec) Licensing”. Locate your activation code: Once in the portal, go to the 'Get a License Key' drop-down menu and select “New and Renewal Purchase”. For Upgrades, select “Version Upgrade” and follow the on-screen instructions (view more information at ). Register your product: Enter your Serial Number to register your license. If you would like to register multiple licenses for the same product, click the “Add button” otherwise click “Next”. Your activation code will be added to your license catalogue. It will also be delivered by email. Enter the email address details of the recipients who should receive the activation code. Select “Complete Registration” e. Assign your designated technical contacts: Register the email addresses of your designated technical contacts for Symantec Technical Support f. Select “Complete Registration” to submit your information. Your activation code will be displayed on screen under “License Key”. It will also be sent to you by email.
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